FAQ

  1. What are Aiiro DIY Lash Extensions?

Aiiro DIY Lash Extensions are high-quality, easy-to-apply lash clusters that allow you to achieve a salon-quality lash look at home. They are reuseable, water-resistant, and designed to blend seamlessly with your natural lashes. You can wear them for multiple days, providing a long-lasting, glamorous look.

  1. How do I apply Aiiro DIY Lash Extensions?

Applying our lash extensions is simple! Start by cleaning your natural lashes, apply a small amount of bond to the base of the lash cluster, and gently place the cluster as close to your natural lash line as possible. Seal the lashes with our sealant. Please see our instruction photos.

  1. How long do Aiiro DIY Lash Extensions last?

With proper application and care, Aiiro lash extensions can last between 5-7 days. They are designed to be durable and withstand daily activites.

  1. Are Aiiro DIY Lash Extensions reusable?

Yes, our lash extensions are reusable. Depending on how well you take care of the clusters, will depend on how many times you can reuse them. To extend their lifespan, carefully remove them after each use and clean off any adhesive residue before storing them in their original packaging.

  1. What lengths are available for Aiiro DIY Lash Extensions?

Our lash extensions come in three lengths: 10mm, 12mm and 14mm. This variety allows you to customize your look, whether you prefer a natural enhancement or a more dramatic effect.

We also have the pre-mapped clusters, please refer to the description of the product for lengths.

  1. Are Aiiro DIY Lash Extensions safe for my natural lashes?

Absolutely! Our lash extensions are lightweight and designed to be gentle on your natural lashes. The bond we recommend is formulated to be safe and non-irritating.

  1. Can I wear Aiiro DIY Lash Extensions with makeup?

Yes, you can wear them with makeup. Apply your makeup as usual and add the lash extensions as the finishing touch. Avoid using oil-based products around your eyes, as they can weaken the bond.

  1. How do I remove Aiiro DIY Lash Extensions?

To remove, gently use our lash remover or oil-based cleaner to dissolve the adhesive. Carefully slide the extensions off your natural lashes, avoiding any tugging or pulling. 

  1. Do you offer international shipping? 

Yes, we offer international shipping. Shipping fees and delivery times vary based on your location. Please check our shipping policy for more information.

  1. What is your return policy?

If you are not satisfied with your purchase, you can request a refund within 30 days of receiving your order. Please refer to our shipping and returns page for detailed instructions on how to process a return or exchange. 

  1. How can I contact customer support?

You can reach our customer support team via our website. Put in a request and someone will reach out to you within 24 hours.

  1. Where can I find tutorials on how to apply Aiiro DIY Lash Extensions?

 Check out our Instagram page @aiirolash or our website for tutorials, tips and tricks on how to get the best results with Aiiro DIY Lash Extensions. 

We hope this FAQ helps you with any questions you may have about Aiiro. If you need further assistance, please don’t hesitate to reach out to us!